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Department of Public Works
Contact Information
Southbridge Water Department
185 Guelphwood Road
Southbridge, Ma 01550
Phone: 508-764-3207
Email: tcutler@southbridgemass.org
Water System Information
Informative Downloads
2011 Report on Water Quality (PDF Format)
Click here to download the Water and Sewer Rate Schedule (PDF, updated 8/2010)
The water division is located at 185 Guelphwood Road and is open Monday through Friday from 7:00 am until 4:00 pm.
You may reach them at 508-764-3207. Ask for Thomas Cutler, Manager
If you have an emergency, you may call 508-764-3207 at any time. Simply tell the operator the nature of your
emergency so that the division can react to it.
Source
The Town of Southbridge's water system consists of five surface water
reservoirs, one filtration facility, six pumping stations, six water storage
tanks, one re-chlorination facility and approximately 73 miles of water main.
Four reservoirs are located on Hatchet Brook and one on Cohasse Brook. The Town
of Southbridge owns a major portion of the Hatchet Brook reservoirs, watershed
and a large portion of the Cohasse Brook reservoir watershed. The remainder of
the acreage is largely low-density residential development.
Water is delivered to consumers via a low service system and a high service system.
Filter Plant
The Town of Southbridge completed the construction of a state of the art, 4 million gallon per day water
filtration facility in July of 2000. With this Facility the water quality delivered to the customers has greatly
improved. Along with the improvement came increased monitoring capabilities.
The entire treatment process is now computer controlled using a SCADA
system. SCADA stands for Supervisory Control And Data Acquisition.
The computer controls all equipment processes and monitors the quality
of water within the filtration facility. The system will notify operators of
Potential problems using alarm set points. The system also has the
Capability of "real-time" monitoring at the various pump stations and
storage tanks throughout the water distribution system.
The Water Department is in the process of updating the control systems at
The pump stations and storage tanks to integrate them with the SCADA
Computers. This will give the Department additional control of the water
System through the SCADA system.
Quarterly Water Rates and Minimum Charges:
Click here to download the Water and Sewer Rate Schedule (PDF, updated 8/2010)
Questions concerning payments and amounts, please call 508-764-5410;
Questions concerning consumption/address changes call 508-764-5404.
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